📦 Shipping & Delivery Policy
Last updated: 07/09/2025
Thank you for shopping with eBetterWay! We are committed to providing you with the best possible shopping experience. Below, you’ll find our Shipping Policy, which outlines how we process, ship, and deliver your orders.
🕐 Order Processing Times
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Orders are processed within 1–3 business days (Monday–Friday), excluding holidays.
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Once your order is processed, you will receive a confirmation email with your tracking details.
🌍 Shipping Locations
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We ship worldwide, leveraging a global network of suppliers through Modalyst, AliExpress, and Alibaba.
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Products may be shipped from international warehouses located in Asia, Europe, or the United States, depending on availability.
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This ensures we can deliver high-quality products directly to your doorstep.
🚚 Shipping Methods & Delivery Times
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Standard Shipping: Estimated delivery in 7–21 business days depending on your location.
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Express Shipping (where available): Estimated delivery in 5–10 business days.
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Delivery times may vary based on your region and the specific supplier fulfilling your order.
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Please note that items in the same order may ship separately if sourced from different suppliers.
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All shipments include tracking and are typically delivered via trusted local or international carriers.
💳 Shipping Rates
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Standard Shipping: Rates are calculated at checkout based on your delivery region.
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Express Shipping: Rates vary and will be shown during checkout if available.
🌐 Customs, Duties & Taxes
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For international orders, your package may be subject to customs fees, import duties, and local taxes.
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These charges are determined by your local customs office and are the responsibility of the customer.
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Required customs declarations will be included in the shipment when applicable.
🔍 Tracking Your Order
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Once your order ships, you will receive a tracking number via email to monitor your delivery status.
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If you do not receive your tracking number within 3 business days after your order confirmation, please contact us at info@ebetterway.com.
🔄 Returns & Refunds
Please refer to our Return Policy for complete details on how we handle returns, exchanges, and refunds.
📌 Important Notes
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Multiple Warehouses: To ensure faster delivery and broader availability, orders may ship from more than one location.
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Customs Delays: Shipping from international suppliers may result in occasional customs delays.
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Eco-Conscious Fulfilment: We consolidate shipments when possible and partner with suppliers who follow sustainable practices.
❓Contact Us
If you have any questions about your order or our shipping process, don’t hesitate to reach out:
We’re here to help!